What is the primary focus of threat management?

The primary focus of threat management is to identify and prepare for potential threats before they escalate into actual incidents. This proactive approach ensures that flight attendants and airline personnel are equipped to recognize early warning signs and take appropriate actions to mitigate risks. By prioritizing identification and preparation, the airline can create a safer environment for both passengers and crew, addressing potential issues before they develop further.

In contrast, approaches that focus only on reactions after incidents occur would not effectively prevent situations from escalating, which goes against the essence of threat management. Similarly, while reducing passenger complaints and enhancing the in-flight experience are important aspects of airline operations, they do not directly align with the core purpose of anticipating and managing threats. Threat management is fundamentally concerned with safety and preparedness, which underpins the overall effectiveness of airline operations.